How to make a claim

Making a claim can be a stressful experience but Uinsure’s friendly, experienced team are available to support you so you get the right resolution as quickly as possible. They’re UK based and help is available 24/7.
Claims numbers
Home Insurance and Buy to Let/Landlord Insurance Claims
You can submit your claim with Uinsure here: https://uinsure.co.uk/customer/make-a-claim/
Or call one of the following numbers:
bSpoke Underwriting 0330 102 6023
Allianz 0330 102 6023
Integra 0330 912 3418
Covea 0330 912 7638
Ageas 0330 165 9426
RSA 0330 053 1683
Modus 0330 912 4709
Tokio Marine 0330 912 8032
Axa 0330 058 3207
Prestige 0330 058 3287
Home Emergency Claims
For policies effective before 1st July 2024 please call Legal Protection Group on 0800 999 4215
For policies effective on or after 1st July 2024 please call ARC Legal Assistance on 0330 912 4764
Family Legal Protection Claims
For Family Legal Protection claims please call 0330 912 4616
Buy to Let/Landlords Home Emergency Claims
For policies effective before 1st August 2024 please call Legal Protection Group on 0800 999 4215
For policies effective on or after 1st August 2024 please call ARC Legal Assistance on 0330 175 9579
Buy to Let/Landlords Legal Protection & Rent Guarantee Claims
For Landlords Protection and Rent Guarantee claims please call 0330 912 8861
Useful information
For Uinsure to help you quickly and efficiently, it may be handy to have the following information ready when making your call:
- Call them as soon as you can.
- Have your policy number and any relevant documents ready.
- Provide as much information about the incident as you can.
- Take pictures and / or videos to support your claim as this can help to show damage and may even help to speed up your claim.
- Report theft to the police first and ask them for a crime reference number.